Team Member

Parkville, MD

Overview

At Chick-fil-A®, the Team Member role is more than just a job, it’s an opportunity. Team Members serve our guests while gaining life experience that goes far beyond just serving a great product in a friendly and fun environment. We are looking for both full-time and part-time Team Members who are hard-working, team-oriented, friendly, and honest. The perks of being a Chick-fil-A Team Member include flexible hours, competitive pay, and a positive atmosphere! This location is a Chick-fil-A, Inc.-operated location. Team Members at this location are employed by COR Restaurant Services, LLC, a wholly-owned subsidiary of Chick-fil-A, Inc.

Responsibilities:

  • Greeting and serving guests with enthusiasm, courtesy, and hospitality
  • Serving in various kitchen roles while maintaining standards established for food safety, quality, and speed of service.
  • Taking orders, explaining, and suggesting menu items, responding to order changes or edits quickly and efficiently.
  • Preparing food items for cooking.
  • Demonstrating knowledge of the brand, products, and promotions
  • Frying, baking, or cooking food items.
  • Ensuring guest complaints are resolved properly and swiftly
  • Assembling, wrapping, and packaging food for final assembly.
  • Ensuring that products and guests' experiences are consistent with our brand, culture, and standard of excellence.
  • Tracking and monitoring product hold times to ensure all products are served within quality and safety standards.
  • Responsibly managing and maintaining inventory and equipment.
  • Assisting in executing opening and/or closing procedures.
  • Communicating clearly with guests, fellow team members, and leaders.
  • Maintaining a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning equipment, and keeping restrooms clean.
  • Maintaining consistent attendance and punctuality.

Requirements

  • Ability to handle multiple tasks at once.
  • Able to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed.
  • Ability to work in a fast-paced environment.
  • Positive attitude
  • Team-oriented, adaptable, dependable, and strong work ethic.
  • Ability to communicate effectively with guests and team members.
  • Treats others with honor, dignity, and respect. 

Benefits

  • Sick time or paid leave in jurisdictions where mandated
  • Excellent career advancement opportunities
  • Remarkable Futures Scholarship opportunities
  • Employer-subsidized Medical/Rx insurance, dental insurance, and vision insurance for full-time Team Members and their Dependents
  • Optional voluntary life insurance for full-time Team Members with premiums paid via payroll deduction
  • Free meal benefits based on scheduled hours
  • Closed on Sundays